Presentation on The SaudiEDI e-trade System www.saudiedi.com
2010 United Nations Public Service Day –Awards and Forum (21 – 23 June 2010, Barcelona, Spain).
Workshop 1, Promoting Innovation in Transparency, Accountability and Public Service Delivery for Achieving the Millennium Development Goals.
Monday 21 June, 2010. Salman Adi Alsubaie, Business Development Specialist, SaudiEDI, Tabadul Co.
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¾Content »
Introduction » » » » »
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Current Services provided Key Benefits Implementation status & plan Awards won Future Plans »
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Overview of ICT Landscape at the Kingdom of Saudi Arabia History (Purpose of implementing SaudiEDI e-trade system) Main Stakeholders Vision, Mission and Goals/ Objectives Before and after
Replicated and sustainable innovated value added services
Key Lessons Learned »
Promoting a culture of innovation in the public sector?
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Introduction: »
Overview (The ICT Landscape)
Legal and Regulatory
Telecomm Act
Intellectual Property Rights
e-Transactions Law
Cyber Crime Law
ICT Development
Home Computing
SMEs & Smart Cities
Content Development
Building Confidence (CERT, SPAM,..)
e-Government Project
Strategy & Action Plan
Portal
PKI Centre
Setting Standards
Sadad (e-payment Gateway)
Smart National ID Cards
e-Umrah
Saudi EDI
e-Zakat (DZIT)
MOI Citizen Portal
Invest-In-Saudi Portal
(e-Trade System)
National Projects
Source: Source: CITC CITC
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e- Courts
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Introduction: Ministry of Finance (MOF) Other Government Agencies
Public Investment Fund (PIF)
Saudi Customs “Strategic Partner”
Saudi e-Trade System (SaudiEDI) Tabadul Company
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History (Purpose of implementing SaudiEDI e-trade system) 9
The Public Investment Fund (PIF), had the foresight and vision to undertake this enormous project to implement a kingdom-wide automated trade clearance facilitation system to tie-in with the World Trade Organization (WTO)’s guidelines.
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PIF and Saudi Customs envisaged that the Saudi import-export trade with the region and the world at large will grow significantly over the years. PIF desired a paperless, automated, robust and scalable system, which links the whole trading community and the Government.
Private Sectors International Parties “in future”
Main Stakeholders (Beneficiaries) 9
Key stakeholders or beneficiaries of the SaudiEDI project include Government sector stakeholders like Saudi Customs Department (Strategic partner), Ports Authority, Department of Zakat and Income Tax (DZIT), Costal Guards, Statistics Dept, to name a few.
Private sector stakeholders include Stevedores, Shipping Agents, Customs Brokers, Port Contractors, Port Operators, Express Mail Compaines and Traders.
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Introduction »
Vision, Mission & Goals/Objectives Vision: ”Serving the Kingdom Digitally by providing value added e-services to Government and business sectors to facilitate e-trade ” _________________________________
Mission: “Automating Customs regulations in coordination with Saudi Customs as well as reengineering integration processes within all import and export related stakeholders through one unified electronic gateway _________________________________
Goals/ Objectives: • The two key goals are transparency and speedy trade clearance.
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•The main objectives are : To have an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies.
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To help improve and smoothen the interaction and the level of coordination and collaboration between the many stakeholders.
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To help improve the control and monitoring of the information, goods and processes, resulting in increased transparencies and enhanced public services.
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To enhance the kingdom’s port standards, competitiveness and image in the global marketplace.
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To set the pace and precedence to lift the Kingdom’s IT capabilities and confidence to implement more of such large-scale e-Government initiatives.
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Introduction
SaudiEDI system is not solely to automate a manual process but it is to reengineer the import & export processes, reduce cycle time data entry errors and increase transparency within the e-trade community
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Introduction
With the implementation of SaudiEDI, the Kingdom will be able to link and integrate all trade documents from all stakeholders in all ports types by one unified e-trade system.
Jadedat Arar Al Hadethah Al Rugle Halat Ammar Al Drah
Jubail Al Khafji Ras Tanura
Diba
Dammam Dammam Causeway Salwa
Yenbo Al Medina Riyadh
Al Batha
Jeddah Alab Jizan Al Tuwal
Sea Port Copyright 2010 Private & Confidential
Al Wadyah Al Khadra
Land port
Airport 7
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Introduction »
Before SaudiEDI
Before the implementation of SaudiEDI....the trade facilitation process was very much a manual and timeconsuming. The many cross-linked G-G and B-G interactions were not seamless. Statistics Statistics Dept Dept
DZIT DZIT
MCIT MCIT
SASO SASO
Ports Ports Authority Authority
Ministry Ministry of of Trade Trade Customs Ministry Ministry of of Interior Interior
SFDA SFDA
Shipping Companies
Importers/ Exporters Port Contractors Shipping Agents
Customs Brokers
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Introduction »
Before SaudiEDI (Manual Process – Imports)
Shipping Lines
Port Authority & other related Government Agencies (SFDA, SASO…) English Manifest
Arabic Manifest
Customs
Shipping Agents
Inspection Appointment
English Manifest Delivery Order
Shipment arrival
Port Contractor
Customs Fees Statistics
Clearance (Inspection Appointment)
Payment Notification
Import Declaration
Customs Brokers
Customs fees Payment Payment Notification
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Bank
DZIT
Statistics Dept
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Introduction »
Before SaudiEDI (Manual Process -Repetition of Data + papers) Enter Manifest Details Port Authority Enter Manifest Data into Internal System
Port Authority
Enter Manifest Data into Internal System
Shipping Agents Enter Manifest Header
Customs Dept
Print & photocopy Manifest
Customs Dept
Customs Dept
Port Contractors
Port Authority
Port Contractors
Port Contractors
Enter Manifest Data into Internal System
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Introduction »
After SaudiEDI
SaudiEDI is an electronic gateway linking the trade users to Customs Department, Ports Authority and other Government agencies... Trade users are now able to file manifests and declarations, and obtain approvals electronically... Trade facilitation is now paperless and is accessible 24/7 from anywhere....
Statistics Statistics Dept Dept
Saudi Customs
DZIT/ DZIT/ Tax Tax
Ports Ports Authority Authority
Ministry Ministry of of Commerce Commerce
MCIT MCIT
SASO SASO
Ministry Ministry of of Interior Interior
SFDA SFDA
SaudiEDI Shipping Lines Importers/ Exporters Port Contractors
Transports Companies Shipping Agents
Customs Brokers
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Introduction »
After SaudiEDI (electronic Process) SaudiEDI SaudiEDIe-trade e-tradesystem system SANAM Services SANAM Services
e-Manifest Shipping Agents
Ports Authority
Port Contractor
Manifest Data Container Details Bill of Lading Data Reuse
Data integration into agencies’ internal system
Customs
Delivery Order Data Reuse Import Declaration
Bank
Other Gov/ Private Sector Customs Brokers
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Current Services provided SaudiEDI provides several e-services for the trade sector called SANAM (Saudi Arabian Nationwide Automated Matrix) as follows: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.
e-Manifest (Import, Sea Module) e-Manifest (Import, Air Module) e-Manifest (Import, Train Module) e-Manifest (Export) e-Delivery Order e-Declaration (Import) e-Declaration (Export) e-Load Permit (Transhipment & Re-export) e-Transit Declaration e-Statistics Declaration (Import & Export) e-Correction Letter Host 2 Host Web service e-Exemption letter (Industrial) e-Reconciliation report
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Key Benefits
Time & Cost Savings and data errors minimizing as well as data sharing Increasing transparency, accuracy, accountability, efficiency, responsiveness and productivity Facilitating and re-engineering procedures to cope with the international evolvements Increasing competitiveness of Saudi Ports Leveraging on IT by Supporting e-Gov programme at the Kingdom and Smoothen G2G & B2G interactions Reduce the import cost and increase the export added-value contributing to a stronger economic growth and enhancing public services Providing added value of exports. (It has led to a 250% increase in the volume of trade transaction (from 2001 to 2008) Increasing trade exchange and raising the level of trade balance Keeping abreast of the strategies for public benefit in the implementation of mega projects at the Kingdom such as transportation, economic cities. Supporting decision-makers by providing fast and easy access to information and data Accelerating the implementation of intergovernmental compacts: the World Trade Organization Optimum use of Information Technology in serving the National Economy
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Implementation status & plan »
Status (%)
SANAM Services e-Manifest (Import, Sea Module)
Location (port)
%
Jeddah Islamic Port
100 %
e-Delivery Order e-Declaration (Import) e-Manifest (Export) e-Load Permit (Transhipment & Re-export) e-Declaration (Export) e-Manifest (Import, Sea Module)
King Abdulaziz port, Dammam
100%
King Khalid International Airport, Riyadh
100%
Dry Port, Riyadh
100%
e-Delivery Order e-Declaration (Import)
Total e-transactions as of 31/05/2010:
3,631,384
e-Manifest (Export) e-Declaration (Export) e-Manifest (Import, Air Module) e-Manifest (Import, Train Module) e-Delivery Order e-Declaration (Import)
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Implementation status & plan »
Plan (2010)
Serial No
Location
Project Plan
1
Jeddah Islamic Port
Implemented
2
King Abdulaziz Port, Dammam
Implemented
3
King Khalid Intl Airport, Riyadh
Under Process
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King Abdulaziz Airport, Jeddah
4th Quarter
5
King Fahad Airport, Dammam
4th Quarter
6
Dry Port, Riyadh
Implemented
7
King Fahad Causeway
Almost Done
8
AlBatha Land Port
3rd Quarter
9
Alhaditha Land Port
3rd Quarter
Total (9 Ports)
Represent almost 90% of total transactions
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» Awards Won 1.
Most used e-services in the Kingdom (e-Gov portal ‘’ Yesser Program’’ (the 4th up to 9th). 21 March, 2010
http://www.alriyadh.com/2010/04/19/article517846.html
http://www.saudi.gov.sa
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» Awards Won 2.
GCC eGov Award, Oman 21-23 December, 2009 http://www.egulf-oman.com/winnerlist.htm
Special Mention Best e-Economy
3.
Saudi Electronic Data Interchange Project (SaudiEDI) – Tabadul
Kingdom of Saudi Arabia
Saudi Customs Award for SaudiEDI’s role in implementing “Single Window Application”. Jeddah Islamic Port. 26 May, 2010. : http://www.customs.gov.sa/CustomsNew/default_E.aspx
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» Awards Won 4.
United Nation Public Service award in the category of “Improving transparency, accountability and responsiveness in the Public Service” (2nd place winner, West Asia) 21-23 June, 2010. http://unpan.org/unpsa
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Future Plans »
Replicated and Sustainable innovated value added services
Increasing development and improvement of processes as new technology develops to keep our sustainability. Providing more innovated and value added services to our customers (Cert of Origin, e-invoices) Linking with more other related Government & Privet entities (SFDA, SASO, MCIT, MOCI, Aramco, Sabic….) Integrating with similar projects to be the main hub for e-trade in GCC countries. Cooperating with international countries in providing consultancy services to replicate the same solution and share knowledge. Studying and developing new business opportunities in providing e-Gov mega services such as e- Procurement
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Key Lessons Learned
In order to promote a culture of innovation in the public sector, we executed the following key strategies to ensure the successful implementation of SaudiEDI: 9 9 9 9 9 9
Garnering full support and cooperation of all the key stakeholders at various levels. Change management in terms of changing mindsets, work processes and tools. End-user training in terms of IT literacy and SaudiEDI applications. Upgrading internet and telecoms infrastructure services in the Kingdom. Aggressive marketing, hand-holding ,support services recruitment and training of a competent and committed team. Increasing our clients knowlege by conducting contiouse seminars and collecting feedback.
Systems Usage
User Feedback
Enhancements Based on Priority
Changing Mindsets Onsite Guidance
Training
Feedback
Seminars
Visits to Mgmt
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» Thank you
[email protected] www.saudiedi.com Copyright 2010 Private & Confidential
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