Change header so it matches student promo banners
Step by Step Guide to Claim Student Cashback Promotion PromoPlace is Sony Professional’s Website for Promotions. End User area where the end-user claims their gift/cash back directly from Sony pro.sony.eu/promotions
Step 1
How to claim on PromoPlace End-User Area:
u Select the Promotions URL:
pro.sony.eu/promotions u If you do not already have an account on
pro.sony.eu/promotions then you will need to register and set up a password Either log-in here with email address and password
Or Register by clicking on Sign In
Complete the Registration form and set a password
Step 2 u Once you are registered you will see your name in the
log-in box You will see your name as confirmation that you are logged in.
Direct access to the Student Cashback promotion
Link to Contact Us. This is the place to go for all your questions Click on My Account to change your details and see your cashback claims status
u Click on Student promotion banner to
be taken to the promotion landing page. Here you will find all the information to complete your claim. 1. 2. 3. 4. 5. 6.
Promotion overview Where to Buy your Sony product Claim Cashback redemption form Promotion T&Cs Promotion FAQ Contact Us link
Step 2 Continued
1. Promotion landing page with link to participation form 2. Where to Buy your Sony product 3. Claim Cashback redemption form
4. Promotion T&Cs 5. Promotion FAQ 6. Contact Us link
Step 3 Prepare your documents to attach to your claim form Scan in your invoice and make sure it is readable
Take picture of the serial number from the base of your product
Scan your Student ID or enrolment papers for current school year
Have available your bank account details (IBAN and BIC)
Note: if you have purchased an audio product (UWP-D11/12/16) then please submit an image of the TUNER/RECEIVER component.
Step 4 Make your claim u Click on the ‘Claim Cashback’ link to take you to the redemption form u Complete the form and attach the required documents. Note: Note: A separate claim form must be created for each eligible Sony product purchased. This promotion is limited to one cashback claim for a camera, one for tuner/reciever and one for microphine per student.
Participation form with pre-filled personal details at the top
Participation form with fields to complete with bank details, purchase data and Student data
Participation form with fields to upload documents
Serial number format and currency per country reference
Step 5 Once you have completed your claim form, you will receive claim status updates during the process: 1. A redemption code starting with 143687….. (13 digits) 2. A confirmation email that your claim is either compliant or needs re-submitting with further information or is rejected and the reasons for the non-compliance
3. If compliant, you will then receive a confirmation that the cashback will shortly be transferred into your account 4. You are able to track the progress of your claims using the link ‘Follow up your requests’ in My Account. See below:
My Account – Follow up your requests
Requests – status of claim