Citi U.S. Consumer Mortgage Lending Data and Servicing Foreclosure Prevention Efforts

Fourth Quarter 2009

EXECUTIVE SUMMARY In February 2008, we published our initial data report on Citi’s U.S. mortgage lending businesses, which included our experience with foreclosure prevention programs through the fourth quarter of 2007. This, our ninth report and one covering our experience through the fourth quarter of 2009, is part of Citi’s ongoing commitment to transparency regarding our lending and foreclosure prevention efforts. We believe these data are important to understanding the scope and dynamics related to the foreclosure challenges facing the country, and we continue to encourage others to follow our lead and publish company level data on their experience. As in our initial report, we have chosen not to use labels such as "prime" and "subprime" because there are no generally accepted industry definitions of those terms. Instead, we have presented the data using objective criteria, segmenting it into three FICO bands (≥660, 620-659 and